Automating Customer Check-Ins with CRM-RMM Workflows

Automating Customer Check-Ins with CRM-RMM Workflows

In the fast-paced world of IT services, staying connected with your customers is paramount. Regular check-ins are crucial for maintaining strong relationships, proactively addressing potential issues, and ensuring customer satisfaction. However, manually scheduling and executing these check-ins can be incredibly time-consuming and prone to human error. Imagine the frustration of a technician forgetting a scheduled … Read more